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Larry
Susman
The
Boss, and don't we know it!. He is the man to speak to if you
have a problem, by the way that may be a problem - speaking
to him - he is never available ( the best way to contact him
is on larry@susman.com ). Really, Larry takes your satisfaction seriously and if you
have any queries he is the man to leave a message for: it may
not be himself that talks to you but ALL messages get passed
to him and receive his personal attention. Whether for advice
or problems he will always be somewhere to hand.
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Janet
Susman
Janet
is one of our directors and in charge of the factory production.
If you need a special order made for you she will always try
to oblige. Janet
can also help you decide which wine to choose as she has now
worked her way through our huge range (several times) with the
help of Larry. So if you cannot decide just ask either of them
to help.
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Mark Weatherley
Is now
our new Manager, he overlooks the day to day running
of the company, and acts as a second pair of eyes for Larry
(he relies on them). Mark will be the person who deals with
your orders, returns, suppliers, reps, etc.etc.etc. and any
customers who want to speak with Larry when he is unavailable.
So, if you cannot get hold of Larry ask for him or contact her
on sales@susman.com .
Mark deals with all the office work and the telephone calls
so say hi when you speak to him.
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Sarah
Hillier
Sarah
the first point of contact when you phone us, along with Lauren. If you have any problems and we hope that you will not Sarah is your point of contact. She also processes
all the internet orders so if you would like any help or information
please contact her on sales@biltong.co.uk for our shop and Internet orders. If you like anything ordered
specially for you from home, just ask and she will do her
best to get it.
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Lyn
Crosse
Lyn
is our Factory Supervisor and she is responsible for our shop
and our huge range of Biltong per-packs. Lyn is the person who picks your biltong orders to the exact way you like it (dry, wet and medium etc) so make sure that you let us know how you like your biltong.
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Is our Food Stock Controller if you would like a new product from home that we do not at present stock just make a request and hopefully he will be able to get it in for you. He also helps out in the factory and shop, you may speak to Fabio on the telephone when placing orders so if you are hankering for something from the past just ask.
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Lauren is one of our newest members and you will find her in the shop and she also processes
all the internet orders so if you would like any help or information
feel free to contact her on sales@biltong.co.uk for our shop and Internet orders.
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Sam is one of our part-time members and you will find him in the shop when he is not playing rugby. If you would like to talk Rugby, he is your man. Currently supporting England (much to his fathers disgust) and the Sharks. He plays for Brighton College, Haywards Heath Rugby Club www.hhrfc.co.uk (this years 05/06 U15`s champions) and Sussex www.sussexinoz.com . Check out their web sites if you are interested in joining a club for this season.
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Is one of our part-time members and you will find her in the shop, if you would like a new product from home that we do not at present stock just make a request and hopefully she will be able to get it in for you.
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