Welcome to our site. We hope you enjoy the new shopping experience. We have tried to simplify and improve this site for your convenience. You will find plenty new additions and some old favourites that you have longed for. We have included a new help section on the top menu bar to walk you through the entire shopping experience. You can now e-mail your favourites to friends, add items to a wishlist for future shopping. Needless to say the site is 100% secure using a 128bit Thawte Certificate giving you peace of mind. Once again enjoy your shopping experience and remember we guarantee 100% Customer satisfaction. Kind Regards.
Everyone at Susman’s Best Beef Biltong Co works together to ensure that you, our customers always receive the best quality, service and customer care. Because we enjoy and take pride in our work, we achieve the criteria set and more. So now you know who we are why not telephone us up for a chat or visit our factory shop. We look forward to meeting you soon. Please click here to jump straight onto the contact section for a map and directions.
The Boss, and don't we know it!. He is the man to speak to if you have a problem, by the way that may be a problem - speaking to him - he is never available ( the best way to contact him is on firstname.lastname@example.org ). Really, Larry takes your satisfaction seriously and if you have any queries he is the man to leave a message for: it may not be himself that talks to you but ALL messages get passed to him and receive his personal attention. Whether for advice or problems he will always be somewhere to hand.
Janet is one of our directors and in charge of the factory production. If you need a special order made for you she will always try to oblige. Janet can also help you decide which wine to choose as she has now worked her way through our huge range (several times) with the help of Larry. So if you cannot decide just ask either of them to help.
Is now our Manager, she has worked her way up through the ranks and now overlooks the day to day running of the company, and acts as a second pair of eyes for Larry (he relies on them). Lauren will be the person who deals with your orders, returns, suppliers, reps, etc.etc.etc. and any customers who want to speak with Larry when he is unavailable. So, if you cannot get hold of Larry ask for her or contact Lauren on email@example.com. Lauren deals with all the office work and the telephone calls so say hi when you speak to her.
Sarah the first point of contact when you phone us, along with Lauren. If you have any problems and we hope that you will not Sarah is your point of contact. She also processes all the internet orders so if you would like any help or information please contact her on firstname.lastname@example.org for our shop and Internet orders. If you like anything ordered specially for you from home, just ask and she will do her best to get it.
Joe is one of our Butchers and you will find him in the factory making your biltong for you, working with Larry. He prides himself on a clean and tidy work place, this also includes making sure the washing up gets done (even if it’s not him doing it)! He is also a great help when anyone needs a hand. If you want something a little different just
Ben has also recently joined us working alongside Larry & Jan making sure that your biltong is just how you like it when it's sent out to you. You will also bump into him in our shop so please be gentle with him, he's learning.
Read what the newspapers in South Africa and the UK have got to say about us.
Larry gives Sussex a taste of South Africa Sussex Express
Something to Biltong Southern Cross Magazine
Invented by wild Boers, savoured by snackers Argus (Page 1)
Life is just a bowlful of Biltong Argus (Page 2)
Biltong King of Britain does a roaring trade Sunday Times
Moves to larger premises due to demand Rugby World
Biltong a recipe for business success Saturday Telegraph
British beef about raw meat Saturday Telegraph
Head south ... to Susman's SA Times
A barnstorming idea to chew on Sunday Times
Boerebiltong vir die britte Radio en TV DAGBOEK
Crazy biltong craving makes our larry rich Sunday Express